Business Sales Administrator (12 Month FTC)

Established in 2001, RSAWEB is South Africa’s fastest growing internet service provider (ISP) with a focus on providing connectivity to home customers, and a wide array of technology solutions to businesses. We are obsessed about ensuring all our customers receive the best possible digital experience and exceptional customer service. Thousands of customers have given RSAWEB a 5-star rating, with an average rating of 4.7 out of 5 on Google – the best-rated ISP in South Africa. We are extremely proud of winning KFM’s Best of the Cape Awards: Best ISP in 2021 and 2022 being one of the fastest streaming ISPs on Netflix and a consistently top-rated ISP on MyBroadband. These accolades are not for nothing, as we constantly strive to improve our products, services, and solutions to enhance each customer’s experience. Having invested heavily in infrastructure, RSAWEB has built a strong presence in South Africa with Data Centres in Johannesburg and Cape Town.

Our Products and Services:
Fibre-to-the-Home (FTTH)
Fibre-to-the-Business (FTTB)
Enterprise connectivity
Mobile connectivity and data management
Cloud infrastructure and more!

At RSAWEB, we are passionate about using our creativity, to provide innovative solutions and services, that allow our customers to succeed in all areas of life. We believe that we are in the business of connecting customers and businesses with each other and a world of infinite possibility and opportunity, through technology. Our mission transcends our values through every customer, every interaction, every connection, every day.

Our values:
We Build Trust and Ownership
We Honour & Respect People
We Cultivate Passion & Creativity
We Innovate Feverishly
We Go the Extra Mile
We Believe in Humility
We Communicate Openly & Honestly
We Make it Fun
We Teach, Grow & Learn
We Do More, With Less

Where will the successful candidate fit in?
This position will perform supportive functions and administrative duties within the department. This includes but is not limited to administrative tasks, coordinating appointments, providing product information to Account Managers, assisting with quotations, orders and reports.
Overall, the Sales Administrator at RSAWEB would receive hands-on experience, and exposure to various aspects of the business, helping them develop valuable skills and knowledge for their future careers.

Contract:
12 Month Fixed Term Contract

Key Objectives
Assisting the sales and operations team with administrative tasks.
Coordinating appointments.
Providing product information to Account Managers.
Assisting with quotations, orders and reports.
Billing queries and reconciliations.
Assisting with basic marketing requirements.
Consulting and communicating with clients, management and vendors.
Manage deals and orders for the region.
Maintain reports and present information on a regular basis.
Coordinate leads and setting up training sessions.
Data capturing and sales administration accuracy.
Ticket management, delegation and escalation.
And any other reasonable task.

Requirements
Business Administration or similar tertiary level qualification is preferred.
Administrative experience within a high paced Sales Team is advantageous.
Takes initiative, driven and proactive problem solver.
Passionate at providing excellent service to clients.
Self- starter, works autonomously, sees gaps and fills them.
Curious and innovative thinker.
Positive can-do attitude.
Excel, Word and strong numerical skills.
Experience working on a CRM and Ticketing system.

If you have not heard from us within 2 weeks of submitting your application, please consider your application as unsuccessful.

Application Question(s):

• Describe the depth of your MS Excel experience.
• Do you have experience working on a company ticketing system?
• What is your notice period?
• What is your current salary?
• What is your salary expectation?

Education:

• Bachelors (Preferred)

Location:

• Cape Town, Western Cape (Preferred)

Work Location: In person