Business Sales Generator

Minimum Requirements (Non-Negotiable)

• Grade 12 (Matric).
• 2–5 years' experience in lead generation, telesales, cold calling, customer service, or a similar sales support role, preferably within the mining and construction industry.
• Computer literacy with proficiency in Microsoft Office (Word, Excel, and Outlook).
• Experience using CRM systems will be advantageous.
• Valid South African driver's licence.
• Willingness to travel to customer sites when required.

Knowledge and Experience

The successful candidate should demonstrate knowledge of:

• Cold calling and lead generation techniques.
• Appointment setting and sales pipeline management.
• Customer relationship management (CRM) systems.
• Microsoft Office and electronic record keeping.
• Business communication and professional telephone etiquette.
• Sales principles, negotiation, and customer engagement.
• Prospecting and identifying new business opportunities.
• Quotation preparation and sales administration.

Key Competencies

• Excellent verbal and written communication skills.
• Professional and confident telephone etiquette.
• Strong interpersonal and relationship-building skills.
• Self-motivated, target-driven, and results-oriented.
• Strong organisational and administrative abilities.
• High level of accuracy and attention to detail.
• Ability to work independently and as part of a team.
• Effective time management and follow-up skills.
• Resilient with the ability to handle rejection positively.
• Strong problem-solving and customer service skills.

Key ResponsibilitiesBusiness Development & Sales

• Generate new business through lead generation, cold calling, prospecting, referrals, and existing client relationships.
• Identify, research, and qualify prospective customers within target industries.
• Introduce the Company's products and services through outbound sales activities.
• Build, maintain, and manage a healthy sales pipeline.
• Schedule appointments and proposal meetings for the sales team.
• Conduct follow-ups before and after client meetings.
• Prepare, submit, and monitor quotations, ensuring accurate pricing and information.
• Follow up on quotations to ensure timely responses and maximise conversion opportunities.
• Negotiate contracts and service packages where required.
• Drive sales opportunities through to successful conclusion and achieve individual and team sales targets.
• Represent the Company professionally during all client interactions.

Customer Relationship Management

• Build and maintain long-term relationships with prospective and existing clients.
• Maintain regular communication with customers throughout the sales process.
• Send thank-you-for-business correspondence to clients.
• Assist clients with enquiries and direct technical or service-related matters to the appropriate department.
• Arrange maintenance agreement sign-offs and assist with client documentation.

Sales Administration

• Maintain accurate customer information and update the CRM system daily.
• Update business generation reports, sales pipelines, and prospect databases.
• Keep accurate records of sales activities, quotations, appointments, and customer interactions.
• Monitor the progress of sales opportunities and sales representatives' deals.
• Prepare activity reports, commission reports, and management reports as required.
• Organise and maintain sales documentation, filing systems, and general administrative records.

Client Documentation & Order Processing

• Collect and manage all required client documentation.
• Assist clients with paperwork required for bank submissions and financing applications.
• Arrange the signing of bank contracts and supporting documentation.
• Obtain client sign-off on required documentation, including maintenance agreements and satisfaction letters.
• Follow up on proof of payment and confirmation of funds before stock orders are processed.

Marketing & Business Support

• Assist with marketing initiatives and promotional campaigns.
• Organise sales visits, client meetings, trade exhibitions, conferences, and networking events.
• Support switchboard operations by directing incoming calls when required.
• Provide general administrative support to the sales department.
• Ensure all day-to-day sales support tasks assigned by management are completed efficiently.

Performance Expectations

The successful candidate will be expected to:

• Generate qualified leads consistently.
• Book quality appointments for the sales team.
• Achieve daily, weekly, and monthly lead generation and sales targets.
• Maintain accurate CRM records and reporting.
• Deliver excellent customer service throughout the sales cycle.
• Contribute to the Company's growth through proactive business development.

General

The above responsibilities are not exhaustive and may be amended from time to time in accordance with the operational requirements of the Company. The successful candidate will be expected to perform any other reasonable duties assigned by management that contribute to the effective operation and growth of the business.

Pay: R6 000,00 - R6 500,00 per month

Work Location: In person