Buyer - CJ Distribution (Gqeberha)
Dis-Chem Pharmacies Limited
Port Elizabeth, Eastern Cape
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
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Job description
Dis-Chem Pharmacies' requires a Buyer for their DC in Gqeberha. You will ensure the efficient and accurate receiving and packing of stock in line with Dis-Chem’s SOPs and requirements, and customer needs within the store. Essential:
- Grade 12 - Matric or Senior Certificate with Mathematics
- Tertiary Qualification in Supply Chain or similar field.
- Minimum of 2 years’ experience as a buyer
Advantageous:
- 3+ years related experience in Customer Service, Planning, and Business Analysis within Retail Industry.
Duties and Responsibilities:
- Replenish orders into the Distribution Centre per allocated portfolio.
- Process orders per ordering schedule.
- Check weekly stock holding in the Distribution Centre/ supplier deliveries and maintain required day of supply as set out with management.
- Maintain daily stock cover in line with the group or buyer requirements.
- Oversee inventory and suggest transfers to prevent overstock issues and balance network inventory.
- Analyse consumer buying patterns to predict future trends to choose most profitable product ranges.
- Regularly review performance indicators, such as sales and discount levels and act accordingly.
- Ensure stock turn, sell through and stock on hand are within the required ranges.
- Review and track sales performance figures and competitor activities.
- Manage plans to ensure optimal stock levels for the business at all times.
- Take appropriate action to maximize sales and minimize losses.
- Conduct research on product ranges before deciding on merchandise
- Reviews dormant stock and day stock cover (DSC) by extracting sales reports.
- Ensure pre-determined targets are achieved and review monthly sales.
- Ensure stock turn, sell through and stock on hand are within required ranges.
- Attend to supplier queries relating to stock, pricing, returns, transfers, and new vendor applications.
- Accurately list, load and approve new Stock Keeping Unit and confirm commercials as per standard operating procedures.
- Review trade terms on an ongoing basis.
- Assist in ensuring a detailed marketing plan is formulated and that its in line with the overall company strategy.
- Ensure pharmacies can increase their stock levels during an advertising campaign.
- Accurately analyse target audiences to determine the type of marketing offers that would be most effective to ensure marketing is in line with consumer trends.
- Ensure pricing on Positill is correct and maintained.
- Maintain product information and updated on internal system and communicate master data updates effectively to Positill master data.
- Conduct Permanent/temporary price reduction by extracting invoices from Positill to relate to stock-on-hand and communicate to relevant stakeholders for credit claim and to pass credit to relevant stores and DC’s once credit notes are received.
- Assist with the management of sallies, tallies, vendor, and article master data files.
- Assist Buyers with customer contract management, track trade terms, deals and accruals.
- Manage DC short-dated stock and ensure that product catalogue is up to date.
- Assist Senior buyer to create broadsheets.
- Collaborate with Key Account Managers (KAM) to effectively manage supplier relationship ensure regular communication.
- Liaise with Distribution Centre and inventory control to either write off stock due to returns policies or return to vendor (RTV).
- Communicate stock related issues, pricing, claims/returns to relevant stakeholders.
- Communicate and co-ordinate between marketing, sales, customer service and operations during shortfalls.
- Collaborate with category/stakeholders and ensure marketing activation is successful.
- Effectively communicate internal developments with suppliers.
- Adhere to Dis-Chem Policies and Standard Operating Procedures.
- Adhere to Health and Safety rules and regulations.
Competencies:
Essential:
- Knowledge of implementation of policies and procedures.
- Finds solutions to potential issues as well as knowing when to escalate the problem and what level to escalate it to.
- Conveys ideas and facts verbally using language.
- Addresses customer questions in a timely manner.
- Recognises the need for procedures and follows relevant procedures.
- Maintains confidentiality and meets own commitments. Adheres to organisational policies and procedures. Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight.
- Computer skills -Microsoft (Word, Excel and Power Point, Outlook), SAP, BI, Qlickview, Positill
Special conditions of employment:
- South African citizen
- MIE, no criminal record, and clear credit rating
- Driver’s license and own reliable transport
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.
Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.
Found on Indeed · Posted 6 days ago · Last checked 6 days ago
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What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Port Elizabeth?
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Found on Indeed · Posted 6 days ago
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