Live · posted 6 days agoFull-time

Call Center Sales & Service Lead - Financial Services

Smollan

Johannesburg, Gauteng

R35K - R55K/mo

This role advertises R35K - R55K/mo.

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Call centre and BPO work is a major employer of young South Africans, with inbound, outbound and international campaigns hiring matriculants for full training.

Job description (preview)

Smollan is seeking an experienced Customer Sales and Service Lead in Johannesburg to head the CRM-driven call centre, drive sales, and ensure exceptional service. The role focuses on guiding a team, coaching staff, and delivering compliant, customer-centric outcomes. You will oversee performance metrics, escalated issues, and collaboration with marketing while maintaining strong stakeholder relationships and data-driven improvements. J-18808-Ljbffr

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Found on Adzuna · Posted 6 days ago · Last checked Today

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What does this call centre job pay?

This role advertises R35K - R55K/mo.

Do I need experience for call centre jobs in Johannesburg?

Many call centre roles in Johannesburg are open to candidates with little or no experience. Read the listing for its exact requirements.

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Found on Adzuna · Posted 6 days ago