Call Center/Lead generation Agent

About the Role

Lead Gurus is looking for a confident, energetic, and target-driven Call Center Agent / Lead Generation Agent to join our growing team. The successful candidate will be responsible for contacting prospective clients, generating qualified leads, building relationships, and booking opportunities for our sales team. This role is ideal for someone who thrives in a fast-paced environment and enjoys achieving performance targets.

Key Responsibilities

• Contact prospective clients via outbound calls.
• Generate and qualify new business leads.
• Build rapport and maintain professional relationships with potential clients.
• Identify customer needs and present suitable solutions.
• Book appointments for the sales team where required.
• Accurately capture customer information and update CRM records.
• Follow up with prospects and nurture leads.
• Meet and exceed daily, weekly, and monthly KPIs.
• Maintain a high standard of professionalism and customer service.
• Work closely with management to achieve company sales objectives.

Minimum Requirements

• 6 months to 1 year of experience in a Call Center, Lead Generation, Telemarketing, Appointment Setting, or Sales role.
• Excellent verbal communication and interpersonal skills.
• Strong persuasion and negotiation abilities.
• Target-driven with a positive attitude.
• Self-motivated and able to work independently.
• Good computer literacy and the ability to learn CRM systems.
• Reliable internet connection (stable Wi-Fi).
• Own laptop.
• Own headset.
• Backup power and/or a secondary workspace to ensure uninterrupted productivity.

What We Offer

• Competitive performance-based earning potential.
• R3,000+ in performance incentives, attendance incentives, and commission.
• Hybrid/Remote working environment.
• Ongoing training and support.
• Career growth opportunities within a rapidly expanding company.
• A collaborative and high-performance team culture.

Skills That Will Give You an Advantage

• Previous experience in financial services lead generation.
• CRM system experience.
• Strong objection-handling skills.
• Excellent time management and organizational skills.
• Ability to work under pressure and consistently meet targets.

If you're passionate about sales, enjoy speaking with people, and are ready to grow your career with a dynamic team, we'd love to hear from you.

Apply today by sending your CV to:

• [email protected]
• [email protected]

Pay: From R3 000,00 per month

Work Location: Hybrid remote in Midrand, Gauteng