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Call centre Agent - Debt collector

JER 31 & Associates Recoveries PTY (Ltd)

Cape Town, Western Cape

Salary not listedFull-time · Posted 1 weeks ago

Call centre and BPO work is a major employer of young South Africans, with inbound, outbound and international campaigns hiring matriculants for full training.

This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).

Job description

JER Group of companies is seeking driven, enthusiastic, and self-motivated individuals to become part of our expanding and vibrant Call Centre team based in Cape Town CBD.

Duties and Responsibilities

  • Previous call centre experience (essential)
  • Excellent communication and interpersonal abilities
  • Exposure to both outbound and inbound call centre environments is advantageous
  • Experience in debt collection will be beneficial

Personality Traits

  • Ability to work independently within a high-pressure, fast-paced environment
  • Strong attention to detail and accuracy
  • Good concentration and focus
  • Outstanding customer service orientation
  • Professional and confident telephonic manner
  • Basic computer literacy
  • Clear and effective communication skills
  • Target-driven with the ability to consistently achieve set targets
  • Clear criminal record (essential)
  • Minimum qualification: Grade 12 / Matric (essential)
  • Proactive and self-disciplined

Working Hours:
Monday – Friday: 07:30 / 08:00 – 16:30 / 17:00 & two Saturdays: 08:00am – 12:00pm.

Additional Information:
Basic salary PLUS uncapped commission structure
Medical Aid benefit (applicable upon permanent employment after 3 months)
Profit share incentive after 6 months of employment

To apply, please submit your updated CV together with relevant diplomas/certificates to [email protected]

Ability to commute/relocate:
Cape Town, Western Cape: Must be able to reliably commute or plan to relocate before commencement of employment (Required)

Experience:
Cold calling: Minimum 2 year (Required)
Debt Collection: Experience advantageous

Job Types: Full-time, Permanent

Pay: R6 500,00 - R8 000,00 per month

Work Location: In person

Good to know

What does this call centre job pay?

This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).

Do I need experience for call centre jobs in Cape Town?

Many call centre roles in Cape Town are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.

Found on Indeed · Posted 1 weeks ago

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