Live · posted 2 weeks agoFull-time

Call Centre Agent

Global Labs

Durban, KwaZulu-Natal

Salary not listed

This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).

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Call centre and BPO work is a major employer of young South Africans, with inbound, outbound and international campaigns hiring matriculants for full training.

Job description

Responsibilities

Handle inbound calls from hospitals, Doctors, nurses, phlebotomists, specialists etc
Maintain good client relations with external clients
Serve as a liaison between site staff and Lab
Ensure messages are distributed to the correct staff members
Follow up with results to ensure turn-around-times are met.
Assist with the Switchboard functions in order to correctly refer clients.
Compile, print and distribute route reports in order to ensure correct distribution of results when required
Maintain hardware to ensure effective operations.
Adhoc duties

Requirements

Must be computer literate
Matric
Telephone and e-mail etiquette
Able to work shifts
Own reliable transport

Job Types: Full-time, Permanent

Pay: R5 500,00 - R6 000,00 per month

Work Location: In person

Found on Indeed · Posted 2 weeks ago · Last checked 6 days ago

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Good to know

What does this call centre job pay?

This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).

Do I need experience for call centre jobs in Durban?

Many call centre roles in Durban are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.

Found on Indeed · Posted 2 weeks ago