Call Centre Agent

LIONLEAD Real Estate is looking for a driven Real Estate Prospector (cold caller) to keep our sales pipeline

full. This is a Flexi Fixed Term Contract role for someone who thrives on the phone, is unfazed by rejection,

and wants part-time work where the hourly rate grows with their performance.

You will spend your time dialling property owners across South Africa, qualifying their intent to sell, and

booking attended appointments for our agents. You bring the hustle and the phone manner; we bring the

leads, scripts, CRM, training, an hourly rate that steps up as you prove yourself, and incentives that pay out every time you turn a call into a real appointment or a sale.

Key responsibilities

• Make a minimum of 12 outbound cold calls per hour to prospective sellers from supplied lists.
• Deliver at least 240 outbound calls per full 20-hour week.
• Qualify leads on intent to sell, timeline, motivation, asking price expectations and property details.
• Book qualified appointments for LIONLEAD estate agents and confirm them before the meeting.
• Accurately log every call outcome, contact detail and lead status in the CRM in real time.
• Follow up on warm and “not yet” leads on a structured cadence until they are ready to list.
• Hit weekly KPIs on hours worked, calls dialled, conversations had, leads qualified and appointments

attended.

• Hand leads over cleanly to the agent with full notes so the sit-down feels seamless to the seller.
• Respect POPIA, the Consumer Protection Act and PPRA rules on outbound contact — honour Do-Not-

Contact requests immediately.

• Feedback to management on script performance, objection trends and list quality.

Pay: R50,00 - R100,00 per hour

Application Question(s):

• Are you currently based in South Africa and legally entitled to work here?
• Can you commit to atleast 12 outbound calls per hour?

Education:

• High School (matric) (Required)

Experience:

• Cold Calling (Telesales): 1 year (Required)
• outbound call: 1 year (Required)

Language:

• English fluently (Required)

Work Location: In person