CALL CENTRE AGENT – STRICT COMPLIANCE ENVIRONMENT
Legal debt collectors
Other, Western Cape
Call centre and BPO work is a major employer of young South Africans, with inbound, outbound and international campaigns hiring matriculants for full training.
This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).
Job description
PLEASE READ CAREFULLY BEFORE APPLYING
This role is not suitable for everyone. It operates in a highly structured, rules-driven call centre environment with strict compliance, monitoring, and performance requirements.
Apply only if you meet all the conditions below.
This role requires you to:
- Work 3 Saturdays per month (6 hours)
- Attend mandatory training with full attendance and punctuality
- Follow scripts, legal wording, and procedures exactly
- Handle difficult and sometimes confrontational calls professionally
- Be monitored, assessed, and coached continuously
Minimum Non-Negotiable Requirements
✔ Grade 12 (Matric)
✔ Clear criminal record
✔ Fluent spoken English
✔ Basic computer literacy
✔ Available to start training immediately
✔ Reliable transport and ability to attend work and training consistently
✔ Willing to work Saturdays as required
Previous call centre experience is advantageous but not required
This role is NOT suitable if you:
✘ Cannot work Saturdays
✘ Struggle with punctuality or attendance
✘ Dislike rules, scripts, or being monitored
✘ Are currently waiting on outcomes from other job offers
✘ Are looking for temporary or short-term work
Recruitment Process
Shortlisted applicants will be required to:
- Complete a mandatory pre-interview questionnaire
- Provide consent for background, credit, and criminal checks
- Participate in structured assessments
Incomplete or unsuitable applications will not be considered.
How to Apply
Submit your CV with accurate contact details.
If shortlisted, you will receive a link to the pre-interview questionnaire.
Job Type: Permanent
Pay: From R5 300,00 per month
Work Location: In person
Good to know
What does this call centre job pay?
This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).
Do I need experience for call centre jobs in Other?
Many call centre roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.
How do I apply for this job?
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Found on Indeed · Posted 2 days ago