Call Centre Agent – Tier 1

Letaba Networks

Other, Mpumalanga

Salary not listedFull-time · Posted 1 weeks ago

Call centre and BPO work is a major employer of young South Africans, with inbound, outbound and international campaigns hiring matriculants for full training.

This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).

Job description (preview)

Key Responsibilities: * Serve as the initial point of contact for clients, addressing inquiries related to internet connectivity, routers, and general service issues. * Conduct systematic first-line troubleshooting to diagnose and resolve technical problems. * Accurately log and document all client interactions and troubleshooting steps within our ticketing system. * Provide clear, professional, and empathetic communication to clients, ensuring a positive support experience. * Collaborate with…

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Good to know

What does this call centre job pay?

This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).

Do I need experience for call centre jobs in Other?

Many call centre roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

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Found on Adzuna · Posted 1 weeks ago