Call Centre Operations Manager

Top Recruitment LTd

Durban, KwaZulu-Natal

R30K - R30K/moFull-time · Posted 1 months ago

Call centre and BPO work is a major employer of young South Africans, with inbound, outbound and international campaigns hiring matriculants for full training.

This role advertises R30K - R30K/mo.

Job description (preview)

We are seeking a highly experienced and results-driven Call Centre Operations Manager to lead and optimise a fast-paced, customer-focused operations environment. The successful candidate will be responsible for managing end-to-end call centre performance, leading a diverse team, and ensuring exceptional service delivery aligned with operational KPIs and customer satisfaction standards. This role requires a strong operational leader who is “right now and can do” focused—someone who thrives under…

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Good to know

What does this call centre job pay?

This role advertises R30K - R30K/mo.

Do I need experience for call centre jobs in Durban?

Many call centre roles in Durban are open to candidates with little or no experience. Read the listing for its exact requirements.

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Found on Adzuna · Posted 1 months ago