Campus General Manager - Pretoria

Job Advert Summary

Eduvos is looking to employ the services of a forward-looking, and customer and staff-centric Campus General Manager at our Pretoria campus.

Type of role:

Permanent employment opportunity

The Position:

The Campus General Manager is responsible for the oversight of the campus to ensure its growth and sustainability, effective academic delivery, sound operations management and impactful industry and community involvement.

It encompasses ensuring outstanding service delivery and a positive academic and campus experience for our students. The Campus General Manager is also required to build a high-performing campus culture that is aligned to Eduvos’ philosophy and values, and by supporting and developing engaged and empowered staff.

Minimum Requirements

Minimum qualification:

• Relevant postgraduate qualification (preferably commerce) is required; an undergraduate qualification may be considered for candidates with a proven track record of relevant experience

Experience:

• At least five years’ management experience in a higher education
• Previous Campus GM experience advantageous

Duties and Responsibilities

Responsibilities:

As the Campus General Manager, you will be primarily responsible for the following:

• Development of future fit campus strategy
• Oversight and management of all aspects of a campus’s performance including student growth, financial performance, and academic and customer results and experience
  • Oversight of campus metrics, developement of business cases for campus investment
  • Case management and service management
• Planning, Management and co-ordination of campus operations, systems and processes
• Campus leadership, including the right programme and product mix, relevant business models, correct resourcing model, technology enablement, operating processes and student support mechanisms to deliver future fit effectiveness, differentiated student value and sustainable campus performance
• Cross functional integration, oversight and collaboration
• Campus risk, business continuity, OHS and resilience planning are current, tested and embedded in campus operating routine
• Coach support and guide campus employees and culture
• Resolve student and sponsor concerns timeously and effectively
• Internal and external stakeholder engagement and collaboration
• Promote Eduvos and the campus

Functional and Behavioural Competencies

Functional competencies:

• Commercial knowledge and skills – understand profit and loss statements and the key drivers of income and expenses, driving sales and revenue
• Matrix management know-how
• Good understanding regarding the development and maintenance of a high-performance culture
• Good understanding of customer experience principles and its impact on student success and student experience
• Good understanding of academic processes and regulatory frameworks, as well as academic Higher Education products and product development processes (Advantageous)

Behavioural competencies:

• Initiative and innovation
• Taking accountability and being responsible
• Inspirational people leadership and development
• Excellent communications skills including building relations and networking
• Influencing cross functional collaboration
• Professional and technical expertise
• Analysis and judgment
• Change Management
• Vision and strategy (edit)
• Systematic approach (planning and organising)
• Steadiness
• Execution
• Business development and bottom-line focus