CAPTURING CONTRACTOR
nan
Other,
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
Job Title: Capturing (Independent Contractor)
Department: Roadside Safety Enforcement
Job Type: Fixed term
Position overview
The key responsibility of the Capturing Contractor is to capture and verify captured infringements. This role is a fast pace and target driven role. Metrics are set per data capturing subject which may include camera capturing data, fixed sites, Sec 341, Sec 51. Return of service, warrants, offences, Sec 341 QC/ Corrections, Sec 56 or 341 QC/ Corrections.
Key Responsibilities:
1. Capturing Infringement: The duties shall include but not be limited to:
1.1 Capture infringements in line with the SOP’s that the company will supply from time to time on the system that the company will supply, in its sole discretion.
2. Verifying Captured Infringement: The duties shall include but not be limited to:
2.1 Verify captured infringements in line with the SOP’s that the company will supply from time to time in its sole discretion.
3. Data capturing: The duties shall include but not be limited to:
3.1 camera capturing data, fixed sites, Sec 341, Sec 51. Return of service, warrants, offences, Sec 341 QC/ Corrections, Sec 56 or 341 QC/ Corrections.
Education and Experience
· Matric or NQF equivalent.
· Additional certifications in office administration or related fields can also enhance job prospects.
· Minimum 1 year’s prior experience in a similar role.
Skills and Competencies
· Ability to operate basic computer systems.
· Excellent typing skills.
· Strong attention to detail and essential accuracy when working.
· Strong administration skills.
· Good communication skills for interacting with team members, and other stakeholders.
· Enjoy working in a team but also can work independently.
· Be patient, tactful, diplomatic, and approachable.
· Demonstration of customer service orientation.
· Ability to have flexible working hours, as the contractor may need to capture data on weekends and/ or public holidays.
Additional Requirements
To be successful in this role, it is essential that the Capturing Contractor (the Service Provider) ensures that they have access to their own fixed broadband service, which may be fiber, or fixed wireless or ADSL, of at least 10Mbps
Work Location: In person
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Other?
Many customer service roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.
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Found on Indeed · Posted 2 days ago