Catering Supervisor - Healthwise
Tsebo Solutions Group
East London, Eastern Cape
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
About Us
Fedics is looking for a Supervisor in the Catering facility, in the absence of the Catering Manager to manage staff, ensure they achieve their full potential and to reach the higest level of service is provided to all customers.
As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.
Duties & Responsibilities
- Assist with the responsibility and management of this contract when & where needed
- Oversee the efficient running of the unit
- Supervising employees and ensuring duties and tasks under your control are covered by staff available
- Ensure preparation, presentation, hygiene and service standards are maintained
- Assisting with all aspects of unit administration
- Maintaining of all Fedics standards and controls
- To provide the financial controller with daily costings
- Oversee stock and ensure compliance within company policy and procedures
- Analyse and pre-empt client needs and possible complaints
Skills and Competencies
Skills:
- Strong judgement and problem solving skills
- Interpersonal skills
Communication skills:
- Verbal/written
- Organising/Planning skills
Computer literate Competencies:
- Customer Centric
- Productivity driven
- Cost awareness & Business acumen
- Well organised and motivated self-starter
- High energy levels & Tsebo Retail
Qualifications
- Matric
- Minimum 2 - 3 years' of work experience on a supervisory level - Essential
- Knowledge of stock issues, costing and controls
- Knowledge of Fedics Hygiene & Quality Standards – Advantageous
- Must have previous/current experience in Healthcare
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in East London?
Many customer service roles in East London are open to candidates with little or no experience. Read the listing for its exact requirements.
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