Change Manager

Introduction Through our client-facing brands and our other specialist brands, Momentum Group enables business and people from all walks of life to achieve their financial goals and life aspirations.

We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Group provides practical financial solutions for people, communities and businesses.

Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.

Role Purpose Support the successful implementation and embedding of business change across the Wealth local and international business by partnering with delivery teams, product owners, and business leaders to translate strategic, product, process, technology, and operating model changes into practical execution.

The role acts as an embedded business change partner, ensuring change is implemented effectively, stakeholders are ready and aligned, and new ways of working are sustainably adopted. The incumbent works closely with agile delivery teams and cross-functional stakeholders to ensure change moves beyond delivery into operational embedding and business outcomes.

Requirements

• Bachelor’s degree in Business, Commerce, Industrial/Organisational Psychology, Human Resources, Finance, or related discipline.
• Change Management certification (e.g., Prosci, ADKAR, Agile Change)
• Exposure to Agile, programme, or project delivery environments
• Postgraduate qualification advantageous.
• 5–8 years’ experience in business change, transformation, delivery enablement, or operational implementation.
• Experience supporting complex business change initiatives within regulated or complex environments.
• Demonstrated ability to drive business readiness, stakeholder adoption, and implementation success.

Duties & Responsibilities Embedded Change Delivery

• Partner with product owners, delivery teams, and business leaders to support implementation of business change initiatives.
• Translate programme and delivery outputs into practical business implementation activities.
• Ensure change requirements are embedded into delivery plans, processes, systems, and ways of working.
• Align change activities to delivery timelines, priorities, and business needs.

Business Readiness & Implementation

• Drive readiness activities to prepare impacted teams for change implementation.
• Assess operational readiness and coordinate activities to support successful adoption.
• Support go-live planning, transition activities, and post-implementation stabilisation.
• Ensure implementation approaches are practical, executable, and sustainable.

Stakeholder Engagement & Alignment

• Partner across Product, Technology, Operations, Distribution, Human Capital, and delivery teams to support aligned execution.
• Build stakeholder buy-in, readiness, and shared accountability for implementation success.
• Identify and address resistance, misalignment, or barriers to adoption.
• Escalate risks and blockers impacting implementation outcomes.

Change Impact & Adoption

• Assess business impacts arising from product, platform, process, operating model, or organisational change.
• Identify impacts on roles, processes, governance, and ways of working.
• Develop practical interventions to support adoption and smooth transition.
• Ensure teams understand what is changing, why it matters, and expected future-state behaviours.

Communication & Engagement

• Develop and execute targeted communication and engagement activities to support successful implementation.
• Facilitate workshops, readiness forums, and feedback sessions to enable alignment and clarity.
• Ensure communication supports readiness, reduces ambiguity, and reinforces adoption.

Risk, Reporting & Continuous Improvement

• Identify and manage implementation risks, dependencies, readiness concerns, and delivery friction points.
• Monitor adoption, stakeholder sentiment, and implementation effectiveness.
• Provide reporting on readiness, risks, adoption, and key implementation insights.
• Capture lessons learned and continuous improvement opportunities to strengthen future delivery.

Competencies

• Change Management & Adoption
• Stakeholder Relationship Management
• Business Readiness & Implementation
• Communication & Engagement
• Influencing & Persuasion
• Change Impact Assessment
• Agile Change Delivery
• Risk Management
• Business Acumen
• Collaboration
• Adaptability & Resilience
• Analytical Thinking
• Planning & Organising
• Continuous Improvement