Live · posted 4 days agoFull-time

Chief Customer Experience & Insights Lead

The Unlimited

Durban, KwaZulu-Natal

R75K/mo

This role advertises R75K/mo.

Opens the original listing in a new tab. Applying is free. Never pay money to get a job — report anyone who asks.

Job description (preview)

The Unlimited is seeking a Head of Customer Experience to shape the customer journey and set clear experience standards across internal teams and delivery partners. You will turn customer insights into meaningful action, using NPS and CSAT data to identify opportunities for improvement and influence change, elevating service, retention and loyalty. This role emphasizes a data-driven mindset and collaboration with leaders across the business to deliver on the brand promise. J-18808-Ljbffr

This is a short preview from Adzuna. Tap below to read the full description, requirements and how to apply on the original listing.

Found on Adzuna · Posted 4 days ago · Last checked Today

Read full ad & apply on Adzuna Share

Good to know

How do I apply for this job?

Tap "Apply on Adzuna" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.

Found on Adzuna · Posted 4 days ago