ClosedFull-time

Chief Customer Operations & Experience - Broadband

MTN Uganda Foundation

Roodepoort, Gauteng

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R1.8K - R3K/mo

This role advertises R1.8K - R3K/mo.

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Job description (preview)

MTN Uganda Foundation is seeking a senior leader to drive service delivery and customer experience across MTN’s home markets. The role includes defining the CX strategy, overseeing end-to-end home broadband journeys from order to installation, and governing service quality with data-driven KPIs. The ideal candidate will have 12 years in telecom or related digital services, strong leadership and a track record of cross-functional impact. J-18808-Ljbffr

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Found on Adzuna · Posted 1 months ago · Last checked 1 months ago

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Found on Adzuna · Posted 1 months ago