Claims Administrator

Claims Administrator – Short-Term Insurance

A dynamic and client-focused insurance brokerage is looking for an experienced Claims Administrator to join our team.

The successful candidate will take ownership of the full claims lifecycle across a range of short-term insurance products, working with multiple insurers and ensuring efficient, compliant and client-focused claims handling.

Key Responsibilities

• Managing claims from registration through to finalisation;
• Liaising with insurers, clients and service providers;
• Managing claims under both binder and non-binder mandates;
• Ensuring accurate and timeous claims administration and follow-ups;
• Maintaining strong relationships with clients, insurers and service providers; and
• Providing excellent client service while ensuring compliance with company and insurer requirements.
• Etc.

Requirements

• 3–5 years’ short-term insurance claims experience, dealing with multiple insurers;
• Previous experience with Santam products and the Santam Policy Centre is mandatory;
• NQF 4 in Short-Term Insurance or currently studying towards it;
• RE5 qualification will be advantageous;
• Strong administration and relationship-building skills;
• Proficient in Microsoft Office (Excel, Word, Outlook, etc.);
• Experience with TIAL will be advantageous;
• Experience with task management/CRM systems;
• Fluent in English and Afrikaans;
• Excellent communication and attention-to-detail skills;
• Ability to work under pressure and meet deadlines; and
• A positive, professional and team-oriented approach.

Apply

Interested candidates are invited to submit their CV to recruiter@thirdagegroup.com.

Please note: Previous experience with Santam products and the Santam Policy Centre is a mandatory requirement. If you do not receive feedback within 10 business days, please consider your application unsuccessful.

Work Location: In person