Claims Consultant | Durban, KwaZulu-Natal | Permanent

Designation: Claims Consultant | Durban, KwaZulu-Natal | Permanent

Category: Administration and Operations

Job Level: Skilled technical and academically qualified workers, junior management, supervisors, foremen and superintendents

Posted by: PSG Financial Services

Posted on: 11 Sep 2026

Reference Number: POS41420

Closing date: 23-Sept-2026

Position Type: Permanent

Location: Steenberg Silverwood Close

Overview:

VACANCY |CLAIMS CONSULTANT| DURBAN, KWAZULU-NATAL**| PERMANENT**

PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.

Job description:

To provide underwriting assistance to the Adviser and manage the claims process from start to finish.

Responsibilities:

• Liaising with and providing feedback to clients
• Handling client queries
• Claims Management – the daily claims process from capturing received claims to processing and closing claims
• Building and maintaining good working relationships with clients and internal stakeholders
• Bridging the gap between the office and insurance companies
• Recording details and information on the relevant systems
• Reporting
• Manage client retention and organic growth
• General office assistance and administration

Minimum Requirements:

• Completed Matric/Grade 12
• 1-3 years commercial claims management experience

Advantageous Requirements:

• NQF Level 4/5 – Full qualification (short-term insurance)
• Experience dealing with HCV, GIT and Pollution Liability claims with large truck fleets
• Completed RE5

Competencies:

• Good verbal and written communication skills
• Good administration skills
• Excellent planning and organising skills
• Problem solving and analysis
• Time management skills
• Good negotiation skills
• Resilient with a good level of stress tolerance
• Highly client-focused with good interpersonal skills

How to apply:

Candidates interested must apply on the PSG Careers website https://www.psg.co.za OR browse vacancies https://bit.ly/3bD2iAk by no later than 23 September 2026. By submitting your application, you are giving PSG Financial Services implicit consent to the storage and processing of your personal information. If you are not contacted within 2 weeks of your application, please accept that your application was unsuccessful.