Client Liaison Officer

Purpose of the job:

To support the sales team by acting as the client liaison relating to orders, promotions and pricing.

Job specifications and experience:

• Matric / Grade 12 as a minimum requirement
• Minimum 3 years Sales administration experience
• Fully Bilingual (Afrikaans & English)
• Ability to multi task
• Support sales representative
• Clean driver’s license and reliable car

Key responsibilities:

• Initiating contact with customers to confirm orders where relevant sales rep is unable to do so
• Ensure that orders are executed promptly and accurately when receiving orders from customers
• Keep customers informed throughout the process whilst their orders are being prepared and relay information regarding unavailable stock etc
• Resolve any stock and system related queries that may arise at any point in time
• Ensure that a back order list is received from the warehouse on a daily basis to inform the customers and to assist customers in making alternative arrangements where necessary
• Routine communication with the creditors department is critical to confirm if customer’s accounts are on hold and relay relevant information to sales rep
• Assist Warehouse and Operations teams during stock take
• Regular communication with sales reps if their customers are experiencing any issues or have any queries
• You may be required to assist with other tasks as and when operationally required

If you have not heard from us in two weeks’ after the closing date for application, please consider your application unsuccessful.

Job Type: Full-time

Pay: R10 000,00 - R12 500,00 per month

Application Question(s):

• how many years of FMCG Experience do you have?
• How many years of sales experience do you have?
• do you live close to Hammersdale?

Education:

• High School (matric) (Required)

Language:

• Afrikaans and English (Required)

Work Location: In person