Client Services Specialist
Browns The Diamond Store
Other,
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
Are you ready to join a dynamic team where every day presents an opportunity to make a real impact? We are looking for a Customer Support Specialist to be the vital connection between our Head Office and our brand ambassadors. This is more than just a support role—it's an exciting opportunity to be at the heart of operations, helping our boutiques thrive and ensuring an exceptional customer experience across our network.
Minimum Requirement
- Exceptional communication skills—you'll be working with a variety of teams and personalities.
- Strong problem-solving abilities—able to think on your feet and find solutions quickly.
- An eye for detail, particularly with invoicing and order processing.
A team player who enjoys working in a fast-paced, collaborative environment.
- Prior experience in customer service or administration is a plus!
Description of Duties
- Act as the main touchpoint between our brand ambassadors and head office, providing them with essential support to resolve queries efficiently.
- Manage invoicing and order processing, ensuring accuracy and smooth transactions.
- Collaborate with our boutiques to offer guidance on product information, pricing, and availability.
- Assist with sales support, ensuring our boutiques have everything they need to meet customer expectations.
- Proactively work with internal teams to solve any operational challenges that boutiques face.
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Other?
Many customer service roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.
How do I apply for this job?
Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.
Found on Indeed · Posted Yesterday