Clinical Trial Recruiter (Facility) | Khayelitsha

About the Company:

TASK is a South African headquartered, multinational clinical research institute that conducts clinical trials to determine the treatment effects of novel medicinal products or devices in healthcare and offers services in conducting complex clinical trials in a wide variety of therapeutic areas.

Overall Purpose of the Position:

The position, which is be based at an approved Community Health Centre, is an integral part of the research team, working closely together with relevant stakeholders to identify possible suitable volunteers to participate on all active trials. The role ensures an adequate supply of research participants to meet or exceed enrolment expectations within the given trial timelines.

Key Performance Areas (KPAs) & Responsibilities include, but not limited to:

· Ensuring thorough knowledge of study objective and the eligibility criteria to inform clinic staff of research study and relevant criteria

· Familiarising self with, and implementing, relevant TASK Standard Operating Procedures applicable to the position

· Obtaining and reviewing NHLS results on a daily basis to identify potential study participants

· Summarising and highlighting the applicable enrolment criteria in layman’s terms to the possible participant / volunteer in order to ascertain willingness to participate

· Able to make a preliminary selection on the obvious inclusion / exclusion criteria by questioning the consenting volunteer / possible participant

· Establishing literacy level of possible participant in order to plan in advance for a witness or translator to be present during informed consent process, if needed

· Documenting the reason for possible participant not eligible to participate in the study

· Communicating the referring information and details of the possible participant to the site

· Requesting / obtaining copies of the necessary documentation from the clinic to confirm eligibility and with volunteer’s permission

· Confirming pick up-date and time of screening participants, if applicable

· Liaising with clinic staff regarding the status of their patient/s participating in a study (i.e., screen failure and the reason; randomisation and possible duration of stay)

· Following up on possible participant regarding starting of standard of care treatment where applicable and keeping clinic informed

· Building and maintaining positive working relationships with clinic staff and stakeholders Conducting home visits to follow up on participants were indicated

· Completing administrative tasks on a daily basis, (i.e. Logs, referrals and Timesheets)

· Representing the company professionally by ensuring that uniforms are neat and tidy and wearing them from Monday to Thursday each week

· Assisting the clinic with administrative tasks once all recruitment tasks have been completed for the day

· Being available on the TASK Cell Phone during working hours

· Assisting with Community Outreaches on weekends and public holidays, where necessary

· Performing other, related tasks, such as ad-hoc administration/data capturing, and/or assisting at other locations, such as TASK HQ (Parow), as requested by manager from time to time

· While the position is based at various clinics in Khayelitsha, the incumbent may be required to work at or relocate to other approved facilities upon request

Ideal Requirements

· Matric

· Proficient in MS Office (Word, Excel and Outlook)

· Valid GCP (Good Clinical Practice) certificate

· Able to acquire knowledge and a basic understanding of the diseases being recruited for, along with the relevant terminology.

· Some experience working in a health care environment and ideally with participant screening and recruiting

· Ability to read and understand protocols and study documentation

· Ability to explain research information and terminology in layman’s terms

· Valid driver’s license (Advantageous)

Key Personal Inherent Characteristics

· Clear and effective communication skills, written and spoken - fluent in English and isiXhosa (Afrikaans will be an advantage)

· Empathetic and participant-focused approach and adaptable to change

· Strong interpersonal skills with the ability to build trust, rapport and maintain positive relationships with participants, clinic staff and stakeholders

· Planning, organising and follow up skills

· Attention to detail / Quality orientation

· Teamwork

· Accountability and able to work independently, taking initiative when required

· Cultural sensitivity and ability to work effectively with diverse communities

Details:

Area: Khayelitsha, Cape Town

Contract Type: 12 Months Fixed Term

Applications Close: 04 September 2026 (16:00)

Please indicate in your application the position that you are applying for.

If you have not received a response within one month, your application was most likely unsuccessful.

TASK reserves the right to withdraw this advertisement and not fill the above-mentioned vacancy at any stage during the recruitment process.

Meeting our employment equity goals will be acknowledged during the recruitment process.

By responding to this advert and sending your cv, cover letter and/or any other documentation, you are consenting to TASK processing your personal information as contained in the furnished documents. TASK may process your personal information for recruitment purposes for suitable posts that may arise within the organisation. You agree that you have familiarised yourself with South Africa’s Protection of Personal Information Act and understand your rights and obligations under this Act.

Job Types: Full-time, Temporary

Application Question(s):

• What is your notice period?
• What are your GROSS salary expectations (before deductions)?
• Are you proficient in MS Office (Word, Excel and Outlook)? Please rate yourself between 1-10?
• Do you have some experience working in a health care environment and ideally with participant screening and recruiting?
• Do you have the capability to read and understand protocols and study documentation?
• Are you capable to explain clinical trial information and terminology in layman's terms?
• Can you communicate (both written and spoken) clear and effectively - fluently in English and isiXhosa?

Work Location: In person