Collection Administrator

Location: Cape Town

Purpose of the Job

Manage end-to-end process of Accounts Receivable, maintaining credit control systems and processes, improving the cashflow position of the company through improving the collection process and managing the risk associated with granting credit

What You'll Have Done Before

Baseline

• NQF Level 5 (Certificate in Credit Management)
• 3 years Credit in a Commercial or Manufacturing credit environment

Advantageous

• Credit Management Diploma
• Credit experience in the Oil Industry
• Ability to communicate in Afrikaans What You'll Be Doing

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DISPUTE MANAGEMENT

• Transparent and clear query resolution and/or collection process, driving root cause analysis and set-up necessary corrective / counter measurements. Whilst ensuring effective communication to customer re status of resolution / action to be taken. Manage process for escalating risks where appropriate and in a timely manner.

COLLECTIONS MANAGEMENT

• Drive operational performance and manage portfolio ensuring processes efficiently carried out and standards maintained.
• Managing a transparent and clear collection process.
• Maintain records of pro-active collections activities

CUSTOMER RECONCILIATIONS

• Ensure that all customer statements are accurate and are reconciled, by conducting rigorous checks on all related documentations in line with processes and procedures.

CASH APPLICATIONS

• Ensure that all payments are correctly allocated and in line with Customer Remittances where applicable

CREDIT MANAGEMENT

• Manage end-to-end process of Accounts Receivable Portfolio.
• Drive operational performance and manage portfolio ensuring processes efficiently carried out and standards maintained.
• Managing a transparent and clear collection process, including risk management and mitigation of risk.
• Operate within credit risk framework, policies and procedures. Maintain records of internal controls
• Foster sound working relations with internal and external customers
• Reporting – Submitted as and when required on AR portfolio view of credit and collection activity, query status Working Conditions

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Able and willing to work outside normal business hours

Job Advert Closing Date: All job adverts close five days after date posted

Engen’s approved Employment Equity plans and targets will be considered as part of the recruitment process.

We welcome applications from people with disabilities. Let us know how we can accommodate you to participate in the recruitment process.

Important Information:

• The appointment will be made in line with Engen's Employment Equity Strategy.

• All applications must be submitted to the contact person/ numbers provided & in the manner requested.

• If not submitted by the closing date, your application will automatically not be considered.

• Engen does not guarantee that you will be called for an interview or appointed by virtue of your application.

• Engen reserves the right not to make an appointment.