Collections Agent
Cartrack SA
Gauteng
This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).
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Call centre and BPO work is a major employer of young South Africans, with inbound, outbound and international campaigns hiring matriculants for full training.
Job description
Listing reference: cartr_000876 Listing status: Online Apply by: 20 September 2026
Position summary
Industry: Call Centre Industry Job category: Debtors Location: Gauteng Contract: Permanent EE position: No
Introduction
As a Collections Agent, you will be responsible for engaging with customers and businesses to recover overdue payments and negotiate suitable repayment arrangements. The role focuses on maximizing collections on outstanding accounts while ensuring strict adherence to company policies and applicable legislation, including the National Credit Act. You will be expected to maintain accurate records of all interactions, manage accounts in line with collection strategies, and deliver a high standard of customer service while handling sensitive financial matters.
Job description
Key Responsibilities
- Debt Collection
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- Follow up on overdue accounts via calls, email, and statements
- Negotiate payment arrangements with customers
- Ensure collections targets are met
- Follow up on overdue accounts via calls, email, and statements
Minimum requirements
Minimum Requirements
- Matric (Grade 12)
- 1–6 years’ experience in debt collections
- Strong knowledge of debt collection processes
Send cv to mikateko.makhubele@cartrack.com
Found on Indeed · Posted 1 months ago · Last checked 1 months ago
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What does this call centre job pay?
This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).
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Found on Indeed · Posted 1 months ago