Commissions Administrator

ABOUT THE COMPANY

1Life is the holding company of some of South Africa’s leading financial service

providers. Our portfolio includes short-term insurers, a long-term insurer, health

insurance as well as an insurance and personal finance comparison platform.

We’re pioneers with a hunger for best, bringing customer-focused innovation and

service excellence to the financial services industry. We’re an undivided team of

diverse thinkers and doers who believe in leading through technology and

pushing past their limits.

JOB PURPOSE

Ensure accurate and efficient support services are provided to the 1Life direct

sales and third party distribution sales commission departments. Process,

provide administrative support and calculate all sales commission for the 1Life

direct sales and third party distribution sales commission departments.

RESPONSIBILITIES

Administration

Produce, update and provide best practice support on commission and

administrative processes, databases and other departmental systems to support

the work of more senior colleagues. Calculate and track and validate

commissions and incentives for the 1Life direct sales and third party distribution

sales commission departments.

Responsible for internal and external partner commission statements for all

direct sales channels and distribution channels from Sales Managers to

Business Manager.

Payroll Administration

Input payroll data to support the accurate and efficient delivery of payroll

services; prepare payroll for bank submission and entry into financial systems;prepare payroll reports and reconciliations.

When required, submit payments to senior management for approval and to

payroll for payment

Document and Data Management

Create and ensure compliance with a company wide document management

system.

Track process regarding submissions and approval, maintain accuracy of

documented processes.

Swiftly resolves process breakdowns and takes steps to ensure that problems do

not recur.

Uploading of supervision and all other documentation uploading.

Track and management of incentives.

When required, keep track of business logs that have an implication on

commission outcome.

Operational Compliance

Identify, within the 1Life direct sales and third party distribution sales

commission departments, instances of non-compliance with the organisation's

policies and procedures and/or relevant regulatory codes and codes of conduct,

reporting these and escalating issues as appropriate.

Insights and Reporting

Extract and combine data to generate various reports.

Personal Capability Building

Develop own capabilities by participating in assessment and development

planning activities as well as formal and informal training and coaching. Develop

and maintain an understanding of relevant technology, external regulation, and

industry best practices through ongoing education, attending conferences, and

reading specialist media and coach and transfer knowledge to others as

required

BEHAVIORAL COMPETENCIES

Ensures Accountability

Holds self and others accountable to meet commitments. For example,

measures and tracks team's and own performance, and helps the team learn

from success, failure, and feedback. Adheres to, and enforces, goals, policies, and procedures.

Plans and Aligns

Plans and prioritizes work to meet commitments aligned with organizational

goals. For example, outlines clear plans that put actions in a logical sequence;

conveys some time frames. Aligns own work with relevant workgroups. Takes

some steps to reduce bottlenecks and speed up the work.

Drives Results

Consistently achieves results, even under tough circumstances. For example,

emphasizes the importance of results; encourages a sense of urgency in others;

challenges poor outcomes or unproductive behaviors. Provides assistance or

encouragement to help others over obstacles.

Manages Complexity

Makes sense of complex, high quantity, and sometimes contradictory information

to effectively solve problems. For example, consistently looks at complex issues

from many angles; obtains a rich and deep understanding; swiftly cuts to the

core issue; skillfully separates root causes from symptoms.

Communicates Effectively

Develops and delivers multi-mode communications that convey a clear

understanding of the unique needs of different audiences. For example, tailors

communication content and style to the needs of others. Pays attention to others'

input and perspectives, asks questions, and summarizes to confirm

understanding.

Collaborates

Builds partnerships and works collaboratively with others to meet shared

objectives. For example, encourages coworkers and external partners to work

together as a team, and makes sure they get credit for doing so. Encourages

people to share their honest views, responds in a non-defensive way when they

do.

Instills Trust

Gains the confidence and trust of others through honesty, integrity, and

authenticity. For example, models honesty and authenticity and encourages

others to be up front with one another. Demonstrates reliability and places a

strong emphasis on the team meeting its commitments. Fairly represents others' positions.

Courage

Steps up to address difficult issues, saying what needs to be said. For example,

shares own ideas and points of view openly, regardless of potential criticism or

risk; shows conviction when faced with adversity and challenges; raises difficult

topics to be sure they are addressed.

Builds Networks

Effectively builds formal and informal relationship networks inside and outside

the organization. For example, draws upon own network to gain insight, build

support, and achieve outcomes. Leverages networks to identify industry experts,

explore some best practices, and exchange ideas and knowledge.

Manages Conflict

Handles conflict situations effectively, with a minimum of noise. For example,

seeks out a variety of opinions and options; maintains an open mind; takes steps

to ensure conflict remains constructive; avoids polarized or unilateral decisions;

seeks agreement on critical issues.

Demonstrates Self-Awareness

Uses a combination of feedback and reflection to gain productive insight into

personal strengths and weaknesses. For example, seeks balanced feedback

from others and is receptive to both positive and constructive views; applies

insights from feedback. Knows own strengths and limits and how own style

impacts others.

Self-Development

Actively seeks new ways to grow and be challenged using both formal and

informal development channels. For example, creates a development plan that

states clear goals and the tactics to achieve them. Gathers information on where

to focus. Makes efforts to apply new skills on the job.

SKILLS

Computer and System skills

Supports business processes independently by understanding and the effective

using standard office equipment and standard software packages, and provide

technical guidance as needed.

Expert excel knowledge, A solid knowledge of payroll/commission systems

Policy and Regulation

Work independently and provide technical guidance when required on how to

interpret and apply knowledge of laws, regulations and policies in area of

expertise.

Financial analysis

Apply concepts of knowledge / skill independently and provide technical

guidance when required.

Sound understanding of financial management principles, A solid knowledge of

payroll/commission structures, principles and proces