Community Manager

Company Description

Productside is dedicated to supporting Product Leaders on their journey to excel in product management. Our Training + Advisory approach eliminates the guesswork, helping teams achieve greater product success in the market. We provide actionable frameworks, leadership engagement, custom training, and organization-wide support to drive positive change and measurable wins. Additionally, we offer industry-standard certifications through our strategic partner, AIPMM. 

Role Description

We’re looking for an experienced Community Manager to build, launch, and grow a Slack-based alumni community at Productside. This role is focused on standing up the community from the ground up—seeding it from our existing alumni and client base, driving it to 500+ members, and sustaining genuine, ongoing engagement.

You’ll own the community end to end: part architect, part host. You’ll design the channel structure and onboarding experience, then bring the space to life as its day-to-day voice and energizer. This is an ownership role measured on whether the community actually thrives—reinforcing the value our learners get long after a course ends and re-engaging them as repeat buyers and referral sources.

What You’ll Do

• Design and configure the workspace. This includes: channel architecture, onboarding flow, guidelines, and moderation norms built for retention and content sharing.
• Develop and run a seeding and recruitment plan using existing alumni/client lists and the Productside Ambassador Program as early evangelist.
• Drive membership growth toward 500+ members in the first quarter after launch.
• Spark and sustain conversation through prompts, discussion threads, AMAs, and recurring programming.
• Serve as the community’s host and moderator—welcoming members, surfacing thought leadership, and keeping discussion healthy and on-brand.
• Partner with sales and marketing on content and on how the community feeds top-of-funnel and re-engagement efforts.
• Maintain accurate engagement tracking and report on growth, activity, and pipeline-influence metrics.

What Success Looks Like

• A launched, well structured community that reaches 500+ members in the first quarter.
• At least one piece of member generated content or discussion per week.
• Consistent weekly active posting across the community.
• Measurable contribution to retention, re-engagement, and pipeline influence.
• Trusted partnership with sales and marketing teammates

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Who You Are

• Proven community builder , you’ve launched and grown an online community (Slack, Discord, Circle, or similar), not just moderated an existing one.
• A natural host with the instinct to make people feel welcome and keep conversation alive
• Comfortable owning outcomes and operating with autonomy.
• Highly organized with strong systems and process discipline.
• Confident communicator with excellent written and spoken English.
• Comfortable with community administration and community tooling.
• Curious, coachable, and motivated by continuous improvement.
• Able to thrive in a remote, fast-moving environment.
• Nice to have: familiarity with product management, B2B/professional audiences, or GTM/marketing funnels.

What’s in it for you

• Ownership of a high-visibility initiative from day one.
• Ongoing contract with a heavier setup sprint at launch, then steady management.
• Learn product management directly from industry experts.
• High-energy, collaborative team that values outcomes over activity.
• Fully remote role with flexibility and autonomy.

If you’re a community builder with the drive to bring people together, apply now.