Concierge Coordinator

Hill Appointments

Sandton, Gauteng

Salary not listedFull-time · Posted Yesterday

Receptionist and front-desk roles are a popular office entry point for well-presented matriculants with good communication skills.

This listing does not state a salary. As a guide, receptionist roles in South Africa typically pay R7 000 to R15 000 a month (indicative).

Job description

A premium interiors group is introducing a new position within its Client Experience team.

The role is designed for someone who understands that the first interaction with a client sets the tone for everything that follows.

This is not a receptionist position.

It is also not a sales role.

The Concierge Coordinator will manage and nurture incoming enquiries, understand each client’s project requirements and timelines, maintain accurate CRM records, coordinate appointments and ensure every prospective client feels acknowledged, informed and properly looked after.

The successful candidate will support the Client Experience Manager and play an important role across the early stages of the client journey.

Key responsibilities

Respond to incoming enquiries from exhibitions, websites, referrals and marketing campaigns
Follow up professionally with prospective clients
Understand project requirements, timelines and next steps
Maintain accurate and complete CRM records
Coordinate appointments and showroom visits
Support ongoing lead-nurture activity
Welcome clients into a premium showroom environment
Conduct basic showroom walkthroughs when required
Ensure clean handovers to the relevant internal teams
Assist the Client Experience Manager with broader client-service initiatives
Protect the quality and consistency of every client interaction

The person

We are looking for someone who is:

Exceptionally personable and articulate
Warm, composed and professional
Highly organised
Detail-conscious
Emotionally intelligent
Proactive and solutions-driven
Comfortable managing multiple priorities
Confident when interacting with discerning clients
Able to follow through without constant supervision
Naturally attentive to the small details that shape a premium experience

Relevant experience

Experience in one or more of the following environments would be advantageous:

Luxury retail
Hospitality
Premium property
Interior design
High-end automotive
Private banking
Wellness or spa environments
Other premium client-facing businesses

Strong administrative ability and practical CRM experience are important.

Growth potential

This position offers meaningful progression and is intended to develop into a second-in-command role within the Client Experience department.

Pay: R20 000,00 - R25 000,00 per month

Work Location: In person

Apply on Indeed Share

Good to know

What does this receptionist job pay?

This listing does not state a salary. As a guide, receptionist roles in South Africa typically pay R7 000 to R15 000 a month (indicative).

Do I need experience for receptionist jobs in Sandton?

Many receptionist roles in Sandton are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.

Found on Indeed · Posted Yesterday