Confirmations Clerk - FTC

About Us

National Renal Care is a leading provider of comprehensive kidney disease management in South Africa. We foster a collaborative work environment where compassion, digital innovation and clinical excellence come together to deliver high-quality, person-centred care.

We are seeking a qualified, goal-driven and self-motivated Confirmations Clerk to join our Confirmations team.

Purpose of the role

The Confirmations Clerk secures, checks, and keeps accurate treatment authorisations and confirmations from medical schemes, the Compensation Fund (WCA), SANDF, State Hospitals, and other funders. This ensures patients get approved dialysis treatment and that services qualify for reimbursement, helping protect the organisation’s revenue.

The Confirmations Clerk works closely with dialysis units, Billing, Credit Control, medical schemes, and other stakeholders. They ensure patient admissions, authorisations, confirmations, and documents are handled accurately and on time, in accordance with company policies, contracts, and legal standards. This helps protect revenue by reducing claim rejections, lowering bad-debt risk, maintaining accurate patient information, and supporting smooth care coordination during the patient funding process. Minimum Requirements

Qualifications

• Grade 12 or equivalent NQF Level 4 qualification.
• Relevant qualification in Finance, Accounting, Administration or a related field will be advantageous.

Experience

• Minimum 2–3 years' experience in healthcare administration, medical aid authorisations or patient funding.
• Experience working with medical schemes, healthcare funding or hospital administration.
• Experience using healthcare information systems such as RMS or similar patient administration systems.
• Experience with ICD-10 coding and patient admissions will be advantageous.

Knowledge

• Medical aid authorisation processes.
• Healthcare funding and reimbursement principles.
• ICD-10 coding requirements.
• Patient administration processes.
• Medical scheme rules and funding guidelines.
• POPIA and confidentiality requirements.
• Electronic patient record management.
• Microsoft Office Suite

Working conditions

• Office-based role within the Billing Department at National Renal Care Head Office.
• Frequent interaction with internal departments and stakeholders
• High-volume transactional environment requiring accuracy and adherence to strict deadlines.
• Occasional overtime during month-end, financial year-end, audits, or business-critical reporting periods.

Equal Opportunity Employer

National Renal Care is an Equal Opportunity Employer committed to employment equity, diversity, inclusion and fair labour practices. The Company's approved Employment Equity Plan and numerical targets will be considered during the recruitment and selection process in accordance with the Employment Equity Act and the Group's Employment Equity Strategy. Applications from suitably qualified persons with disabilities are encouraged. Reasonable accommodation will be considered throughout the recruitment and employment process where reasonably practicable.

Important Information

• Appropriate pre-employment screening, including reference checks, may be conducted with current and previous employers. For internal applicants, reference checks may be conducted with current and previous line managers.
• Applicants requiring reasonable accommodation are encouraged to notify the Company during the recruitment process.
• By submitting your application, you consent to the processing of your personal information for recruitment purposes in accordance with POPIA and applicable legislation.
• Unsuccessful applicants' personal information will be retained for six (6) months following the conclusion of the recruitment process, after which it will be securely destroyed or anonymised unless otherwise required by law or requested by the applicant.

If you have not been contacted within two (2) weeks after the closing date, please consider your application unsuccessful. For more information please contact: Buang Molefe