Contact Call Centre Consultant
nan
Randburg, Gauteng
Call centre and BPO work is a major employer of young South Africans, with inbound, outbound and international campaigns hiring matriculants for full training.
This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).
Job description
We are looking for young enthusiastic, confident, and customer-focused individuals to join our growing team as Contact Call Centre Consultant. In this role, you will contact potential customers, introduce them to our clients' products and services, and help them find solutions that meet their needs.
This is an excellent opportunity for individuals looking to build a career in sales, customer service, and brand promotion. Full training and ongoing support will be provided.
Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Promote and educate customers on our clients' products and services.
- Build rapport and establish positive customer relationships.
- Identify customer needs and recommend suitable products or services.
- Achieve daily, weekly, and monthly sales and performance targets.
- Capture accurate customer information on the company's CRM system.
- Handle customer enquiries professionally and courteously.
- Maintain a high standard of customer service on every interaction.
- Follow company policies, compliance requirements, and quality standards.
- Participate in training, coaching sessions, and team meetings.
Minimum Requirements
- Grade 12 (Matric) is advantageous.
- Previous call centre or sales experience is beneficial but not essential.
- Excellent verbal communication and listening skills.
- Confident telephone etiquette.
- Computer literate with basic data-capturing skills.
- Positive attitude and willingness to learn.
- Self-motivated and target-driven.
- Ability to work independently and as part of a team.
- Must be available to start immediately.
What We Offer
- Full product and sales training.
- Ongoing coaching and career development.
- Competitive basic salary plus uncapped commission.
- Weekly and monthly performance incentives.
- Opportunities for promotion into Team Leader and Management positions.
- A supportive, energetic, and professional working environment.
Why Join Us?
We believe in investing in people. Whether you're starting your career or looking to grow your experience in sales and customer engagement, we'll provide the training, mentorship, and opportunities you need to succeed.
If you're energetic, ambitious, enjoy speaking to people, and are motivated by achieving results, we'd love to hear from you.
Apply today and become part of a team that's passionate about connecting customers with products and services that make a difference - Shortlisted candidates will be contacted through Indeed email.
Work Location: In person
Good to know
What does this call centre job pay?
This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).
Do I need experience for call centre jobs in Randburg?
Many call centre roles in Randburg are open to candidates with little or no experience. Read the listing for its exact requirements.
How do I apply for this job?
Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.
Found on Indeed · Posted 4 days ago
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