Contact Centre Agent: Customer Services

The Foschini Group

Other,

Salary not listedFull-time · Posted Yesterday

Call centre and BPO work is a major employer of young South Africans, with inbound, outbound and international campaigns hiring matriculants for full training.

This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).

Job description (preview)

JOB DESCRIPTION Responsibilities: • To provide efficient first-time call contact resolution to customers, while delivering an all-round superior customer experience. • Support TFG stores and customers with account queries/ transactions. • Promote retail credit and retention of TFG accounts. • To ensure compliance to legislation, policies and procedures, aligned to the departmental standards. • To reduce fraudulent incidents by adhering to Forensic processes. Qualifications & Experience: Grade 1…

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What does this call centre job pay?

This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).

Do I need experience for call centre jobs in Other?

Many call centre roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

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Found on Adzuna · Posted Yesterday