Contact centre agents
Skills Excel
Johannesburg, Gauteng
This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).
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Call centre and BPO work is a major employer of young South Africans, with inbound, outbound and international campaigns hiring matriculants for full training.
Job description
We are seeking a detail-focused, customer-oriented, and professional Call Centre Representative to join our team! We offer training, No experience required. whatsApp 0722800110. Positions suitable for matriculants and entry level
- Answer incoming calls from customers and assist them with their queries.
- Verify customers' identity by following company procedures before discussing any accounts, products, or information.
- Keep customers' information up to date on the internal CRM system.
- Assist customers with their queries, provide information on products, and take payments over the phone.
- Make outbound calls to customers as needed regarding product renewals, contract renewals, or other types of services they may need.
- Work in line with data security policies at all times.
- Provide friendly, courteous service to customers at all times and ensure they finish their call with you satisfied and happy.
Requirements
- Matric certificate
- Good communication skills
Apply now
Pay: R3 750,00 - R18 350,00 per month
Education:
- High School (matric) (Preferred)
Work Location: In person
Found on Indeed · Posted Today · Last checked Today
Good to know
What does this call centre job pay?
This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).
Do I need experience for call centre jobs in Johannesburg?
Many call centre roles in Johannesburg are open to candidates with little or no experience. Read the listing for its exact requirements.
How do I apply for this job?
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Found on Indeed · Posted Today
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