Contract Administrative Support

Who we are

We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory & transaction services, project management. We support predominantly corporate clients who buy services on a contracted basis all across the Middle East and Africa - even globally, depending on their portfolio.

Why choose us

Imagine more than just the future of work; with CBRE Excellerate, you can create it. As part of our global powerhouse, you'll find a culture that fosters an entrepreneurial mindset, where your best work is not just encouraged but celebrated. Collaborate with talented individuals, harness the support of unparalleled resources, and enjoy the journey as you grow both personally and professionally.

About the role

The primary purpose of this role is to provide efficient and professional administrative support to the Account Team, ensuring smooth coordination of daily operations, meetings, communications, and document management. The role contributes to the overall effectiveness of the account

What you will bring:

Inherent requirements for the position:

• Matric (required)
• Diploma or Certificate in Office Administration, Business Support, or related field (preferred).
• 2–3 years of administrative or office coordination experience.
• Experience in a professional services, real estate, or facilities management environment advantageous.

Competencies:

• Strong organizational and planning skills
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience with document management tools is advantageous.
• Attention to detail, accuracy, and ability to meet tight deadlines.
• Professional demeanour, discretion, and service-oriented approach.
• Ability to multitask and adapt in a fast-paced corporate environment.

Additional demonstrable requirements:

• Positive attitude
• Ability to create working relationships
• Results orientation and achieving deadlines
• Drive, will power and consistency
• Attention to detail and strong organizing skills
• Ability to work under pressure
• Initiative and problem solving
• Client Service Orientation
• Quality Assurance

What will you be doing:

General Account Support

• Support the Account Executive and team with administrative tasks.
• Maintain accurate filing systems for correspondence, reports, and approvals.
• Track and manage document circulation for review, approval, and submission to the client.
• Support onboarding and access requests for new staff joining the account.
• Take detailed minutes during governance and operational meetings.
• Follow up on action items and update action logs for accountability and reporting.
• Manage and prioritize incoming communication, ensuring professional and timely responses.
• Maintain and update trackers for reports, deliverables, and correspondence.
• Archive and retrieve historical documentation as needed for audits or reference.
• Coordinate logistics for site meetings, training sessions, team building sessions and stakeholder engagements.
• Manage travel bookings, requisitions, and expense submissions when required.
• Support procurement processes (e.g. raising requests, following up on POs or invoices).
• Liaise with internal departments for account-related administrative tasks.
• Assist in daily office needs and managing general administrative activities

Workstreams Support

• Manage the assignment and resolution of Estate Management queries.
• Administer stakeholder satisfaction feedback/surveys
• Support Transaction Managers with FICA checks, uploading of leases for signature etc.

Decision Making Authority:

The position has the authority to:

• Execute all Key Performance Areas as stated on this form and in line with the Company approval framework and client policies and procedures.

CBRE Excellerate is committed to striving for diversity and equitable representation in our workforce. Preference may thus be given to suitably qualified candidates as identified in our employment equity plan. Persons with disabilities are encouraged to apply.