Contracts Manager
HENSOLDT SOUTH AFRICA (PTY) LTD
Other, Gauteng
HR roles handle recruitment, payroll and employee relations, and are a growing professional field in larger SA organisations.
This listing does not state a salary. As a guide, human resources roles in South Africa typically pay R14 000 to R45 000 a month (indicative).
Job description
Job Requisition ID: 6446
Location:
Irene, ZA
#job-location.job-location-inline { display: inline; }
Company: HENSOLDT SOUTH AFRICA (PTY) LTD
About the Role
The Contracts Manager is responsible for managing customer support contracts and service delivery by integrating technical support, operational planning, project execution, financial management and stakeholder coordination to ensure contractual compliance, customer satisfaction and sustainable service performance.
Qualification and experience:
Minimum N6 in Electronic Engineering or Avionics; a Diploma in Engineering or similar qualification is preferred.
Minimum 5 years' experience in technical services/support, contract management, project management and customer-facing operational environments.
Experience managing multidisciplinary technical teams, service delivery, budgets and contractual obligations.
Experience within the Defence, Aerospace, Aviation or Airport industry will be advantageous.
Experience within the ARMSCOR/SANDF environment will be advantageous.
Key technical skills:
Contract and Service Level Management
Technical Support and Systems Maintenance Management
Project and Programme Management
Operational Planning and Service Delivery Management
Budgeting, Cost Control and Financial Management
Risk, Compliance and Quality Management
Performance Reporting and Data Analysis
Resource and Workforce Planning
Process Optimisation
Key responsibilities:
Customer Contract and Service Delivery Management
Manage customer support and maintenance contracts by translating contractual obligations and service requirements into executable delivery plans to coordinate technical support and maintain agreed service levels, resulting in contractual compliance, service continuity and customer satisfaction.
Technical Support and Operational Management
Lead technical support, maintenance and system support activities across field and workshop environments to coordinate resources and resolve technical and operational requirements, resulting in reliable, compliant and efficient service performance.
Project and Programme Execution
Plan and execute customer support projects and programmes by managing scope, schedules, budgets, resources, risks and cross-functional stakeholders to meet agreed delivery requirements, resulting in successful delivery within technical, cost, schedule and quality parameters.
Financial, Resource and Performance Management
Manage budgets, costs, resource capacity, procurement requirements and operational performance through effective forecasting and performance monitoring to optimise resource utilisation and address delivery variances, resulting in cost-effective service delivery and achievement of business objectives.
People Leadership and Continuous Improvement
Lead and develop the services support team while driving process, system and service improvements to strengthen technical capability, performance and collaboration, resulting in improved organisational capability and sustainable customer and operational outcomes.
Our recruitment values:
HENSOLDT South Africa focuses on diversity, equity, and inclusion in our organizational strategy. We are committed to building a diverse and inclusive corporate culture that benefits our employees and delivers better outcomes for our clients. In line with our commitment to equal employment opportunities and our focus on diversity in the operational environment, we welcome applications from all ethnic groups. In line with HENSOLDT's commitment to equal employment opportunities and our focus on diversity in the operational environment, preference will be given to suitable candidates from designated groups.
Application Deadline: 27 August 2026.
How to Apply:
Please submit your CV by applying directly on the HENSOLDT Careers page.
If you have not been contacted within 14 days of the closing date, please consider your application
.buttontext6cd7f04de3291173 a{ border: 1px solid transparent; } .buttontext6cd7f04de3291173 a: focus{ border: 1px dashed #13a256 !important; outline: none !important; }
Become our next pioneer. Apply now and become part of the HENSOLDT team!
HENSOLDT is committed to diversity and an inclusive corporate culture. We therefore welcome all applications - regardless of origin, age, gender, disability, identity or ideology.
Job Segment: Purchasing, Technical Support, Performance Management, Data Analyst, Finance, Technology, Customer Service, Data, Human Resources
Good to know
What does this human resources job pay?
This listing does not state a salary. As a guide, human resources roles in South Africa typically pay R14 000 to R45 000 a month (indicative).
Do I need experience for human resources jobs in Other?
This human resources role may ask for some experience or a relevant qualification. Read the listing for the specifics before you apply.
How do I apply for this job?
Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.
Found on Indeed · Posted 2 days ago