Cosmetic Consultant - Ficksburg
Dis-Chem Pharmacies Limited
Other, Free State
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
Dis-Chem Pharmacies requires the committed services of a customer-oriented Cosmetics Consultant for our Ficksburg, Free State Store.
The successful candidate will be responsible for effectively promoting and selling Dis-Chem cosmetic and beauty products while delivering excellent and consistent customer service.
Minimum Requirements
Essential:
- Grade 12 / Matric.
- Retail experience as a Sales Consultant.
- Computer literate.
- Willing and able to work retail hours.
Advantageous:
- Previous cosmetics, fragrance and/or beauty experience.
Duties and Responsibilities
- Escalate serious and unresolved customer complaints to the manager.
- Provide a high level of customer care and service.
- Demonstrate products through makeovers, cosmetics demonstrations, spray promotions and/or related activities.
- Manage stock levels according to Dis-Chem procedures and report short, damaged and expired stock to the manager.
- Ensure merchandising and displays are attractively set up and maintained.
- Maximise store income by achieving department, brand and vendor sales targets.
- Keep up to date with products, brands and developments within the retail industry.
- Take responsibility for all cosmetics, fragrances and beauty house promotions.
- Manage Salon appointments.
- Adhere to Dis-Chem policies and procedures, SOPs, and health and safety rules and regulations.
Competencies
Essential:
- Strong command of English, both written and oral.
- Ability to work effectively as part of a team.
- Excellent customer service skills.
- Understanding of stock reports and sales, including target and commission calculations.
- Ability to work according to a task schedule.
Advantageous:
- Knowledge of promotions, personal selling, sales targets, customer liaison and product knowledge.
- Previous sales and promotional training.
- Experience managing expired and damaged stock and ensuring effective stock rotation.
- Bilingual.
- Stock management experience.
Special Conditions of Employment
- Willing and able to work retail hours.
- Valid driver’s licence and own reliable transport.
- South African citizen.
- Clear credit and criminal records.
Remuneration & Benefits
- Market-related salary.
- Medical aid.
- Provident fund.
- Staff account.
Important Information
ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVE NOT BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION UNSUCCESSFUL.
Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process, aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Other?
Many customer service roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.
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Found on Indeed · Posted 3 days ago