Counter Sales (Ballito)

Key Responsibilities:

• Greet customers warmly and assist them in selecting products based on their needs.

• Demonstrate excellent product knowledge to inform customers and enhance sales opportunities.

• Take customer orders accurately and efficiently.

• Follow up diligently on orders to prevent delays and ensure customer satisfaction.

• Maintain a clean, organized, and attractive counter area.

• Ensure all customers leave the store satisfied with their purchases and overall experience.

• Assist customers promptly with inquiries, providing quotations, and resolving any issues.

• Treat all customers with respect, courtesy, and professionalism.

• Keep specials and promotional brochures up to date on the trade counter.

• Perform additional responsibilities as assigned by management to support operational needs.

• Manage back orders effectively, keeping customers informed and ensuring timely fulfillment.

• Provide accurate updates on stock availability and product information to customers.

• Regularly monitor and follow up on quotations provided to customers.

• 2 – 4 years’ experience

• Computer Literate

• Attention to detail

• Exceptional Customer Service

• Matric/ Grade 12 (NSC)

• Tertiary Qualification is advantageous