Country Service Manager

Vacancy: Country Service Manager

Zoomlion has covered more than 100 countries and regions worldwide and has already made market arrangements to follow the Belt and Road initiative. Zoomlion products have been well sold to the markets in the Middle East, South America, Africa, Southeast Asia, Russia as well as many high-end markets in the USA, Europe and Australia. The company has subsidiaries in nearly 20 countries in the East Asia, Southeast Asia and Europe, etc., also industrial and technological parks in Italy, Germany, India, Brazil and Belarus as well as more than 50 resident offices around the world. Centered on UAE and Brazil, logistics network and parts supply system with worldwide coverage. Zoomlion is ranked 4th globally.

Responsibilities:

• Responsible to find out, adjust, repair or overhaul the mechanical, electrical, hydraulic and pneumatic equipment;
• Carry out periodic maintenance of the heavy equipment machinery;
• Test machinery after repair or assembly to ensure proper functioning and compliance;
• Provide technical support to customers and maintain amicable client relations;
• Ensure that work is undertaken in a safe manner and that practices conform to safety regulations and procedures;
• Stock machine management and periodic maintenance;
• RI, PDI, DI, regular service and customer training etc. standard service action implementation;
• Technical support to sales team; and
• Complete other task given by the line manager.

Requirements:

• Matric; Trade or University qualification preferred;
• More than 5 years’ experience in Service of Mining and Construction Equipment and Heavy Machinery preferably with GCC/International driving license;
• More than 3 years managerial experience; and
• Candidates from OEM or Dealership are preferred.

Desired Skills:

• Advanced level Knowledge of Engine/Hydraulics/Power Train / Electrical
• Spare Parts Management
• Customer Handling
• Report Writing
• Understanding Of Heavy Equipment and Electrical & Electronics