Creator Solutions Intern

Our Company:

impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products Performance (affiliate), Creator (influencer), and Advocate (customer referral) unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com:

As a key member of the Creator Solutions team, our internal creator marketing experts, you will support the successful management of multiple accounts spanning diverse verticals, such as fashion, parenting, food, and technology. The team's mission is to execute and scale our brands' Creator Communities. You will learn how we drive partner recruitment, strategic engagement, and growth to cultivate a vibrant and high-performing partner network, contributing directly to campaigns from brief development to long-term ambassador programs.

What You'll Do:

The Creator Solutions Intern will be integral to campaign success and will be responsible for:

• End-to-End Campaign Support: Assisting with campaign execution, from initial creator casting through to final performance reporting.
• Client Management & Communication: Joining client kick-off calls, meticulously documenting action items and recap notes, and providing proactive client support.
• Creator Relationship Management: Communicating directly with creators, including negotiating payments and campaign terms to foster ongoing relationships, in partnership with Senior Managers.
• Service Excellence: Ensure both clients and creators receive exceptional customer service and expert guidance that enhances our excellent service offering.
• Casting: Partner with multiple clients in various verticals to help grow their programs through a curated selection of partner recommendations.

What You Bring:

• Bachelor's Degree in Marketing, Communications, or a related field.
• 0-2 years of experience contributing to creator marketing, digital marketing, or performance marketing programs.
• Foundational understanding of the creator lifecycle, including casting, budgeting, negotiation, contracting, content fulfillment oversight, and reporting creator verticals.
• Previous agency experience or demonstrated knowledge of creator rates is a plus.
• Exceptional written and verbal communication, organization, and relationship-building skills.
• Demonstrate a growth mindset and a willingness to continuously learn and improve.
• Proven problem-solving capabilities and the ability to thrive under tight deadlines.
• Basic proficiency in Google Sheets & Excel.

Advantageous: Completion of your free Getting Started with Influencer Partnerships Certification on PXA. Candidates must mention this completion in their cover letter.

This is a six month hybrid internship.

Benefits/Perks for interns:

• • Casual work environment, including working from home
    • Flexible work hours
    • Training & Development
      • Learning the advanced partnership automation products
      • Coursera
    • Internet Allowance
    • Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

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