Credit Controller
Bridgestone EMEA
Johannesburg, Gauteng
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
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POSITION SNAPSHOT
JobReq ID: 55591
Type of work: On site
Type of contract: Open-ended/permanent
Full/Part Time: Full time
**Salary Range:**Location:
Johannesburg, ZA
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ABOUT US
Bridgestone Americas, Inc. (BSAM), headquartered in Nashville, Tennessee, and Bridgestone Europe, Middle East and Africa (BSEMEA), headquartered in Brussels, Belgium, operate collectively as a “Bridgestone West” strategic region. This region services the strategic business needs of teams across the Americas, Europe, Middle East and Africa. BSAM and BSEMEA are subsidiaries of Bridgestone Corporation, globally headquartered in Japan. Bridgestone and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products and solutions to address the needs of a broad range of customers and industries.
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ABOUT THE ROLE
Job Purpose
The purpose of the Credit Controller role is to protect Bridgestone’s cash flow and working capital by minimising credit risk, ensuring timely collection of trade receivables, and enforcing credit policies across Bridgestone Retail and OTRACO operations in South Africa, in full compliance with Bridgestone Credit Management standards.
The role supports sustainable sales growth by balancing commercial support with disciplined credit control, ensuring that customer credit exposure remains within approved limits while maintaining strong relationships with internal stakeholders and customers.
Responsibilities
Conduct comprehensive credit assessments, including the review and analysis of company profiles and financial statements to evaluate creditworthiness.
Manage and maintain the debtors' ledger, ensuring timely collection of outstanding debts and efficient resolution of customer queries and disputes.
Reconcile customer accounts to the general ledger, ensuring accuracy and completeness of financial records.
Clear and reconcile bank general ledger accounts.
Process, review, and post journal entries in accordance with accounting standards and internal controls.
Review and adjust bad debt provisions to mitigate financial risk and ensure accurate reporting.
Oversee debtor balances across South African and cross-border entities, ensuring accounts remain current and compliant with agreed credit terms.
Liaise with CGIC regarding claims for unpaid debt and manage the claims process.
Collaborate with legal teams to prepare Acknowledgements of Debt (AODs) and Letters of Demand (LODs) where necessary.
Work closely with external debt collectors to facilitate recovery of long-outstanding debts.
Prepare monthly debtor and sales reports for local and cross-border entities, reconciling balances to the trial balance.
Develop, implement, and maintain credit control policies, procedures, and work instructions.
Provide support and guidance to the finance team in resolving account discrepancies and anomalies.
Partner with area and regional managers to follow up on outstanding invoices and franchise fees.
Authorise and assist with order releases in line with credit policies and exposure limits.
Respond to finance-related ad hoc queries across South African and cross-border operations.
WHAT YOU NEED TO SUCCEED:
Valid and accurate financial information from customers for credit analyses
Age analysis for the various companies (this will show the total debt, aging per bucket and overdues)
Co-operation and understanding from all stakeholders (this include internal and external)
Insurance policies (CGIC)
Knowledge of ERP system (SAP)
Knowledge of bad debt provisioning and risk mitigation
Qualifications & Experience Required
Education, Master, other certification:
Diploma in Accounting
Advanced Diploma in Financial Management
Experience (years):
3–5 Years of credit control experience
Languages Skills:
Proficiency in English is essential.
Soft/Behavioral Skills:
Time management and prioritisation
Resilience under pressure
Team player
Able to deal with conflict
Adaptive
Attention to detail
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WHAT WE OFFER
At Bridgestone, what really matter is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”, for that, we offer you more than just a competitive payment; we will provide you:
A supportive and engaging onboarding experience to ensure a smooth transition into our team.
The opportunity to develop and grow, through training and regular mentorship.
Corporate Social Responsibility activities.
A truly global, dynamic and challenging work environment.
Agility and work/life effectiveness and your long-term well-being.
A diverse and inclusive team.
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We are committed to create an even more inclusive culture that advances equity, embraces individuality, and helps our increasingly diverse teammates, customers, and communities thrive, by providing equal opportunities in employment. This means that all job applicants and members of staff will receive equal treatment and that we will not discriminate on grounds of gender, marital status, race, ethnicity, color, nationality, national origin, disability, sexual orientation, religion or age.
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Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
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Many customer service roles in Johannesburg are open to candidates with little or no experience. Read the listing for its exact requirements.
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Found on Indeed · Posted 2 days ago