Credit Controller

Job Advert Summary

The Credit Controller is responsible for managing and controlling debtor accounts through effective credit control, account reconciliations, payment follow-up, resolution of account queries and accurate debtor administration and reporting.

The role supports effective cash collection, credit risk management and compliance with Company policies and procedures.

Minimum Requirements

• National Senior Certificate (Grade 12).
• Minimum 5 years’ experience in a credit control / accounts receivable environment.
• Experience in debtor account reconciliations and credit control activities.
• Experience in payment collection, account query resolution and credit administration.
• Intermediate MS Word, MS Excel and MS Outlook skills.
• Intermediate SAP FI experience.

Duties and Responsibilities

• Debtors & Credit Control: Manage debtor accounts, perform account reconciliations, follow up on outstanding balances and take appropriate action on overdue accounts. Prepare and coordinate accounts for credit recovery where required.
• Credit Administration: Maintain customer credit information, monitor approved credit limits and supporting documentation, and process credit, journal and debit notes, refunds and overpayments as required.
• Account & Payment Management: Investigate and resolve account queries, reconcile debtor and bank accounts, follow up on outstanding payments and assist with the release of sales orders within approved credit limits.
• Reporting & Reconciliations: Prepare debtor reconciliations, age analysis information, reports and supporting documentation. Investigate discrepancies and ensure corrective action is taken within agreed timeframes.
• Compliance & Stakeholder Support: Maintain accurate records and documentation, adhere to relevant policies and procedures, and liaise with internal and external stakeholders to resolve credit control and account-related matters.