Customer Assistant: Beauty Tills- Gateway Durban

Job Advert Summary

Join Woolworths as a Customer Assistant: Beauty Tills and be the friendly face delivering exceptional service at our store tills. Based at our Corporate Stores, you'll greet customers warmly, efficiently process transactions, and promote our loyalty program and services. This role requires attention to detail, strong communication, and personal discipline. You'll help maintain a safe, organized till environment and play a key part in minimizing shrinkage by adhering to store policies. Woolworths offers a dynamic, inclusive workplace with opportunities for growth and development. Flexible shifts and relevant experience are welcomed. If you are customer-focused, reliable, and eager to grow your skills in a leading retail environment, apply today and build your career with Woolworths.

Minimum Requirements

Minimum Requirements: Candidates should have at least a Grade 12 certificate or equivalent NQF level. Previous relevant work experience in a retail or customer service environment is preferred but not mandatory. Applicants must be available and flexible to work various shifts as required by the store. Strong communication skills, both verbal and written, are essential to effectively assist and engage with customers. Attention to detail and the ability to handle transactions accurately and efficiently at tills are required. Candidates should demonstrate honesty, reliability, and self-discipline, including adherence to dress code and punctuality policies. Basic selling skills and product knowledge are necessary to promote services and loyalty programs. Personal attributes such as the ability to remain calm under pressure, organize work effectively, and provide excellent customer service are important. Basic numeracy and literacy skills are required to manage till operations and customer interactions competently.

• Minimum educational qualification: Grade 12 or equivalent NQF level
• Availability and flexibility to work different shifts
• Relevant retail or customer service experience preferred
• Strong verbal and written communication skills
• Attention to detail and accuracy in processing transactions
• Basic selling skills and knowledge of store products and services
• Demonstrated honesty, reliability, and self-discipline
• Ability to work effectively under pressure and manage time efficiently
• Basic numeracy and literacy for handling till operations
• Customer-focused with a friendly and professional demeanor

Duties and Responsibilities

• Greet and acknowledge customers warmly to deliver exceptional service at till points.
• Efficiently and accurately process transactions in accordance with till policies and procedures.
• Promote Woolworths loyalty programs and services, including offering the Woolworths card and payment services.
• Maintain a clean, safe, and organized till environment adhering to shopkeeping and hygiene standards.
• Demonstrate product knowledge and inform customers about current store promotions and special events.
• Apply basic selling skills to support sales and enhance customer experience.
• Minimize shrinkage by following corporate store policies and reporting any dishonesty or irregularities.
• Exhibit reliability, punctuality, and professional appearance in line with company policies.
• Remain calm under pressure and handle customer interactions with patience and professionalism.
• Collaborate with team members, attend meetings, and contribute to achieving daily store goals.