Customer Assistant: Foods

Job Advert Summary

Join Woolworths as a Customer Assistant: Foods and become part of a leading retail brand committed to exceptional customer service and quality. Based in our Corporate Stores, this role focuses on delivering outstanding service by greeting customers with a friendly attitude, providing expert product knowledge, and ensuring shelves are well-stocked and presented to the highest standards. You will manage stock efficiently, maintain health and safety disciplines, and adhere to hygiene and food handling protocols. This position requires basic computer literacy, flexibility to work various shifts, and a keen eye for detail to minimize stock loss and maintain shop-keeping standards. At Woolworths, we value teamwork, honesty, and personal leadership, supporting your growth in a dynamic, customer-focused environment. If you are enthusiastic, reliable, and ready to contribute to an innovative retail operation, apply today and be part of a company that prioritizes quality, integrity, and your career development.### Minimum Requirements

• Minimum educational qualification of Grade 12 or equivalent NQF level.
• Basic computer literacy to efficiently manage stock and complete administrative tasks.
• Ability to work flexible hours, including different shifts as required by the business.
• Experience in a retail or food environment is advantageous but not mandatory.
• Strong customer service orientation with the ability to communicate clearly and politely.
• Basic numeracy and literacy skills sufficient to understand and apply operational procedures.
• Attention to detail to maintain stock quality, adhere to safety and hygiene standards, and minimize shrinkage.
• Ability to demonstrate product knowledge and assist customers with product-related queries.
• Commitment to ethical behavior, reliability, and teamwork within a dynamic retail setting.
• Capacity to operate under pressure with a pleasant demeanour and maintain professionalism at all times.

Duties and Responsibilities

• Greet customers warmly, providing exceptional service and expert product knowledge.
• Maintain stock levels by replenishing shelves, implementing stock rotation, and minimizing waste.
• Ensure adherence to health, safety, hygiene, and food handling protocols at all times.
• Operate cashier and complete basic administrative tasks with required computer literacy.
• Identify and report quality issues, suspicious activity, and stock shrinkage promptly.
• Maintain department cleanliness and organize shelves according to planograms and company standards.
• Demonstrate product knowledge and communicate promotions or new lines effectively to customers.
• Work flexibly across various shifts to meet business needs while upholding professional behavior.
• Collaborate with team members, contributing to a positive and efficient work environment.
• Adhere strictly to company policies regarding attendance, dress code, and personal conduct.