Customer Experience Analyst Johannesburg
Old Mutual
Johannesburg, Gauteng
Salary not listedFull-time · Posted Today
Job description (preview)
Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description The Customer Experience (CX) Analyst plays a key role in enhancing and optimising the customer application journey across Old Mutual Corporate. The role is responsible for understanding customer needs, analysing customer behaviour and feedback, identifying journey pain points, process optimisation and supporting the design and implementation of impr…
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Found on Adzuna · Posted Today