Live · posted 1 weeks agoFull-time

Customer Experience Lead — Loyalty & Insights

Virgin Active South Africa Ltd

Durban, KwaZulu-Natal

R50K - R75K/mo

This role advertises R50K - R75K/mo.

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Job description (preview)

Virgin Active South Africa (Pty) Ltd is seeking a Customer Experience Manager to elevate client satisfaction and loyalty through targeted interaction strategies. You will craft and execute CX initiatives, analyze feedback for actionable insights, and collaborate with multiple teams to enhance service processes. The role involves leading the customer support team, coaching staff, and mapping customer journeys to drive end-to-end improvements in a fast-paced environment. J-18808-Ljbffr

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Found on Adzuna · Posted 1 weeks ago · Last checked 6 days ago

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Found on Adzuna · Posted 1 weeks ago