Customer Experience Specialist
Confidential
Cape Town, Western Cape
Salary not listedFull-time · Posted Today
Job description (preview)
Key Responsibilities Answering incoming customer calls and acting as the first point of contact for support enquiries while delivering an exceptional customer experience. Building rapport with customers and ensuring every interaction is handled professionally and efficiently. Logging faults accurately on the company's CRM/ticketing system and gathering detailed information to assist the technical support teams. Taking ownership of customer queries and ensuring they are resolved within agreed se…
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Found on Adzuna · Posted Today