Customer Sales & Service Consultant Capitec

About the Role

We are currently seeking a highly motivated internal candidate to join our team as a SalesConsultant for the Capitec Campaign. This role centers on delivering exceptional service,managing outbound calls, and driving product awareness. This is an on-site position based in theJohannesburg CBD, requiring strong collaboration with our sales teams to achieve our collectiveobjectives

Key Responsibilities

Conducting high-quality outbound calls.

Consulting with clients and providing accurate product information.

Facilitating seamless sales processes and addressing client queries.

Ensuring high levels of customer satisfaction and meeting defined sales targets. Strong ability to handle objections effectively

Must possess the ability to adapt and solve problems

Gather, verify, and capture client information accurately for credit and loan approvals.

Requirements

Proven track record in sales.

Clear ITC and clear criminal record (must be below R5000).

Strong interpersonal and objection-handling skills.

Excellent verbal communication skills with a persuasive approach.

Commitment to excellent timekeeping and professional accountability (High attendancerecord).

A winning attitude and a team-success mindset.

No Final warning in file

Skills and Competencies Required

• Organisational commitment
• Teamwork & collaboration
• Relationship building
• Agility
• Performance/Targets and results driven
• Continuous growth & improvement
• Resilience & stress management
• Service excellence
• Analysis & problem solving
• Planning & prioritisation
• Quality & detail excellence
• Communication

Qualifications & Experience

• Matric
• Clear Credit (ITC) Record
• Clear Criminal Record
• NQF 5 FAIS 120 credits (preferred)

Salary: Market Related