Customer Service Advisor (USA)

Job Description Step Into a High‑Energy US Support Role — We’re Hiring!

Are you passionate about delivering excellent customer service? Do you thrive in a fast-paced, dynamic environment? We have an exciting opportunity for you to join our team as a Customer Services Advisor. What You’ll Be Doing

• Handling inbound calls and emails from customers with professionalism and empathy
• Providing clear, helpful information with regards to health care.
• Keeping customers informed about different types of health care systems
• Meeting personal and team performance targets
• Growing your skills – with potential for further training on more complex queries

What We’re Looking For

• 1 year customer service experience - USA campaign experience is imperative
• Experience in a Financial Service Environment (Health Care advantageous)
• Able to understand the metric systems.
• Excellent communication and active listening skills.
• High attention to detail and accuracy.
• Resilience, adaptability, and a team-player attitude.
• Basic knowledge of CRM systems – or a willingness to learn!

Salary Range And Work Times To be discussed at the interview stage

Core Behavior Huntswood’s employees are described as dependable, driven and collaborative.

The job holder should align to our 6 Fundamental Values:

• Bring Your “A” Game
• Strive For Greater
• Enable and empower all employees
• Do the right thing
• Own it
• Deliver unbelievable service

"It's not just about what we do, but the way we do it. And it's our values that make us special." NB: All appointments are subject to the positive outcome of pre-employment verification checks

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