Customer Service Agent - Logistics Industry

Confidential

Cape Town, Western Cape

Salary not listedFull-time · Posted Yesterday

Call centre and BPO work is a major employer of young South Africans, with inbound, outbound and international campaigns hiring matriculants for full training.

This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).

Job description (preview)

Key Responsibilities Provide clients with feedback and updates via their ticketing system (primary) and Outlook email. Use WhatsApp to manage internal and client communication groups, an important part of how the client operates. Book collections and delivery appointments, and manage pre-alerts. Follow up on deliveries and appointment bookings to ensure nothing falls through the cracks. Work with your Team Leader to escalate queries where needed and ensure service excellence. Liaise with intern…

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What does this call centre job pay?

This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).

Do I need experience for call centre jobs in Cape Town?

Many call centre roles in Cape Town are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

Tap "Apply on Adzuna" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.

Found on Adzuna · Posted Yesterday