Customer Service Representative
amplify5
Cape Town, Western Cape
This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).
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Call centre and BPO work is a major employer of young South Africans, with inbound, outbound and international campaigns hiring matriculants for full training.
Job description
Job Title: Customer Service Advisor
Location: Cape Town, South Africa
Company: Amplify5
Role Overview
Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment and enjoy helping people find solutions? We are looking for Customer Service Agents and would love to connect with talented professionals like you.
Key Responsibilities
- Respond to customer inquiries via phone, email, chat, or social media.
- Provide accurate information about products, services, and processes.
- Resolve customer concerns efficiently and professionally.
- Maintain detailed and accurate customer records.
- Meet service quality standards and performance targets.
- Collaborate with internal teams to ensure excellent customer outcomes.
What We're Looking For
✅ Excellent verbal and written communication skills
✅ Strong problem-solving and conflict-resolution abilities
✅ Customer-focused mindset with a positive attitude
✅ Ability to work in a fast-paced environment
✅ Strong attention to detail and organizational skills
✅ Previous customer service, contact centre, or support experience is advantageous
Interested?
If you're passionate about helping customers and delivering exceptional service, we'd love to hear from you. Click Apply and submit your profile to join us.
Found on LinkedIn · Posted 1 months ago · Last checked 1 months ago
Good to know
What does this call centre job pay?
This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).
Do I need experience for call centre jobs in Cape Town?
Many call centre roles in Cape Town are open to candidates with little or no experience. Read the listing for its exact requirements.
How do I apply for this job?
Tap "Apply on LinkedIn" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.
Found on LinkedIn · Posted 1 months ago
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