Customer Service Representative
Hello Group
Centurion, Gauteng
Call centre and BPO work is a major employer of young South Africans, with inbound, outbound and international campaigns hiring matriculants for full training.
This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).
Job description
Hello Group is seeking to appoint a dedicated, Customer Service Representative to join our Call Centre Department . .
The Customer Service Representative will be responsible for managing both inbound and outbound calls, handling customer inquiries, verifying and requesting source-of-funds documents, and accurately capturing detailed information into the bank’s ticketing system. In addition, the consultant will be required to authenticate customers when their banking information changes, provide language-specific assistance where needed, and ensure a high level of customer satisfaction while managing their assigned tickets.
Hello Group i s a South African company with a bold mission: to create game-changing integrated consumer and business services for migrant and marginalized communities. Our focus is on providing low-cost, easily accessible, and simple-to-use financial solutions, all powered by cutting-edge technology.
What Hello Group Offers
- Onsite Barista – Because life’s too short for bad coffee!
- Exciting Team Events – Work hard, play harder!
- Teambuilding Activities – Get to know your teammates beyond the screen!
- A Culture That Feels Like Family – No corporate robots here—just real people doing great things!
- A Top-Notch Office Space – Where inspiration meets innovation.
Good to know
What does this call centre job pay?
This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).
Do I need experience for call centre jobs in Centurion?
Many call centre roles in Centurion are open to candidates with little or no experience. Read the listing for its exact requirements.
How do I apply for this job?
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Found on Linkedin · Posted 5 days ago