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Customer Service Representative - Randburg

Tracker Network

Randburg, Gauteng

Salary not listedFull-time · Posted Yesterday

Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Job description

Listing reference: track_001720 Listing status: Online Apply by: 30 July 2026

Position summary

Industry: IT & Internet Job category: Customer Service Location: Randburg Contract: Permanent Remuneration: Market Related EE position: No

Introduction

TRACKER requires the services of a Representative: Customer Services for the Gauteng region. The successful candidate will be responsible for all related sales support duties for the Johannesburg Sales Department.

Job description

Roles and Responsibilities:

  • Process sales contracts received from clients and sales consultants
  • Follow up on loading of contracts sent in by Brokers, Dealers, Fitment Centres and Sales Consultants
  • Arranging and following up on scheduling of fitments
  • Provide stats to Sales consultants, Fitment Centres, Brokers and Dealers
  • Attend to all queries received from Clients, Fitment centres, Dealers, Brokers and sales consultants by investigating and submitting the query to the relevant department and following up until query is resolved.
  • Ensure that the Lead Sources and Pricing Sources are captured correctly
  • Providing insurance certificates
  • Assist and attend to incoming calls
  • Liaise with Brokers, Dealers, Fitment centres, Corporates, Sales, staff at head office
  • Provide service to both existing and prospective clients
  • Ensuring both the company and the customers’ best interest is kept at heart
Minimum requirements

Qualifications, Skills, Experience and Attributes Required:

  • Matric
  • 2 years in an administrative role will be an advantage
  • Proficiency in MS Office & Outlook

Should you not hear from us within 4 weeks, please consider your application unsuccessful.

Good to know

What does this customer service job pay?

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Do I need experience for customer service jobs in Randburg?

Many customer service roles in Randburg are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.

Found on Indeed · Posted Yesterday

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